Terms of service

Last updated: October 6, 2025

Sigh Coffee maintains this website (the “Site”). The following Terms of Service govern your use of the Site (“Terms”). By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, you must not use the Site.

Sigh Coffee reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

Site Operation

The United Arab Emirates is our country of domicile. Sigh Coffee controls and operates this Site from the UAE. We make no representation that the Site is appropriate or available for use in other locations. If you access the Site from outside the UAE, you are responsible for compliance with local laws. You may not use, export, or re-export any materials from this Site in violation of UAE laws or regulations.

Applicable Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes arising in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

Multi-Currency Transactions

The price and currency displayed at checkout will be the same price and currency charged to your card and reflected on the transaction receipt.

Purchases and Payments

Sigh Coffee accepts payments via Visa and Mastercard debit and credit cards in AED. All online transactions are also subject to the terms and conditions of the respective payment service providers. Please review their terms and privacy policies before completing any transaction. All refunds, where applicable, will be processed using the original method of payment.

Permitted Use

You are authorized to access and use the Site solely for personal, non-commercial purposes. You may view, download, and print portions of the Site only for your personal use. You may not reproduce, distribute, modify, publish, transmit, or exploit any content on the Site without prior written consent from Sigh Coffee. Deep-linking to the Site without authorization is prohibited.

All content on the Site is the property of Sigh Coffee or its licensors. Cardholders are advised to retain copies of transaction records and merchant policies.

User Accounts

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. You agree to accept responsibility for all activities that occur under your account. Sigh Coffee shall not be liable for any loss or damage arising from your failure to protect your account information.

No Commercial Use

The Site may not be used for commercial purposes, including selling products or services, advertising, or solicitation, without prior written consent from Sigh Coffee. Any unauthorized commercial use may result in termination of access and legal action.

Intellectual Property

All materials available on the Site, including text, images, graphics, logos, and compilations, are the intellectual property of Sigh Coffee and are protected under UAE and international intellectual property laws. These materials may not be copied, reproduced, or redistributed without prior written consent, except as expressly permitted under these Terms.

Any feedback, content, or materials submitted to Sigh Coffee grant us a worldwide, irrevocable, royalty-free right to use, reproduce, modify, and distribute such materials for any purpose.

Disclaimer of Warranties and Limitation of Liability

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied. Sigh Coffee disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Sigh Coffee shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of or inability to use the Site, even if advised of the possibility of such damages. Where certain limitations are not permitted by law, liability shall be limited to the maximum extent permitted.

Violation of Terms

Sigh Coffee reserves the right, at its sole discretion and without prior notice, to terminate or restrict access to the Site if you violate these Terms, applicable laws, or the rights of Sigh Coffee or others. We may also disclose user information if required by law or legal process.

Indemnity

You agree to indemnify and hold harmless Sigh Coffee, its affiliates, officers, employees, and partners from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

License Granted by You

By submitting content or materials to the Site, you represent that you own or have the necessary rights to submit such content. You grant Sigh Coffee a perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content. All submissions will be treated as non-confidential and non-proprietary.

Advertising

The Site may contain advertisements or sponsorships. Advertisers are solely responsible for ensuring compliance with applicable laws. Sigh Coffee is not responsible for the content or actions of advertisers or sponsors.